Your privacy matters
At PureLayer Floors, we are committed to protecting your privacy. This privacy policy explains how we collect, use, and safeguard your personal information when you visit our website, request a quote, or make a purchase. We value your trust and are dedicated to maintaining the confidentiality of your data.
Information we collect
When you visit our website, request a quote, or make a purchase, we collect certain personal information to provide you with the best possible service. This information may include your name, contact details (such as email address and phone number), and order details. We need this information to provide you with accurate quotes, process your orders, and communicate with you effectively. We assure you that we will never share your personal information with third parties without your explicit consent.
How we use your information
The information we collect is used to enhance your experience with PureLayer Floors. Specifically, we use your information to create personalised quotes, schedule deliveries efficiently, confirm your orders promptly, and provide updates or support as needed. This ensures a seamless and satisfactory experience from the moment you inquire about our products to the completion of your order. Our goal is to provide you with exceptional service tailored to your needs.
Information sharing
To ensure the smooth processing of your orders and delivery of our services, we may share your information with trusted partners. This includes payment processors who securely handle your financial transactions, delivery companies who arrange for the safe and timely transport of your flooring, and other service providers who assist in fulfilling your orders. We only share the information necessary for these partners to perform their specific functions and ensure they adhere to strict data protection standards. Your privacy remains a top priority, and we carefully select partners who share our commitment to data security.
Data security
We take the security of your personal information seriously. To protect your data, we employ a range of measures including secure payment systems, data encryption, and restricted access to information for trusted staff only. These measures are designed to ensure that your data is protected against unauthorised access, loss, or misuse. We continuously review and update our security practices to maintain the highest standards of data protection and provide you with peace of mind when using our services.